FAQ - Frequently Asked Questions

Non-skilled home care (often called "Personal" or "Companion" care) provides assistance with daily activities that do not require a medical license. This includes help with bathing, dressing, meal preparation, light housekeeping, and companionship. It is designed to help your love ones to stay safe and independent in their own homes.

• Home Health Care (Skilled): Involves licensed nurses or therapists performing medical tasks like wound care, physical therapy, or administering injections. This is usually prescribed by a doctor.

   

• Home Care (Non-Skilled): Focused on "Activities of Daily Living" (ADLs). Our caregivers provide support and reminders, but they do not perform clinical medical procedures.

Our caregivers assist with a wide range of needs, including:

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• Personal Care: Bathing, grooming, toileting, and dressing.

• Household Help: Light cleaning, laundry, and grocery shopping.

• Nutrition: Planning and preparing healthy meals.

• Companionship: Engaging in conversation, playing games, and providing emotional support to prevent isolation.

• Safety: Mobility assistance, fall prevention, and medication reminders.

Under non-skilled care regulations, caregivers provide medication reminders (prompting the client to take their medicine at the right time). They cannot legally "administer" medication, such as putting a pill in a client's mouth or giving injections.

Yes. We offer flexible scheduling ranging from a few hours a week for respite care to 24-hour live-in assistance, depending on your family's specific needs.

We prioritize safety and compatibility. Every caregiver undergoes a rigorous screening process, including:

• Comprehensive background checks.

• In-depth interviews and reference checks.

• Competency testing and ongoing training.

Personality fit is vital for home care. If at any time you feel the caregiver is not the right match, simply let us know. We will work with you to find a new caregiver who better suits your loved one’s personality and preferences.

Costs vary based on the number of hours needed and the level of care required. Because you only pay for the hours you use, it is often a more affordable alternative to full-time assisted living or nursing home facilities.